FAQ

How to Subscribe PlanetFiber GigaNET

Payment Channel

How to calculate charge

Example of Invoice – First Bill

The customers who activated the service on 15 March 2020
You can view example of how to calculate service charge on your first bill

Your first bill be charge from started service till end of period date (end of month) and full monthly fee in advance for next month service.

  1. How to calculate charge from started service date to end of period date

= No. of service days  x Monthly fee

No. of days in Period (28, 29, 30 or 31)

Ex.

= 15 x 999 = 547.84 บาท

Troubleshooting / Basic troubleshooting for not being connect to the internet

1. Push off-on Wi-Fi Router switch

2. Check connection between (Computer, Notebook, Mobile phone, Tablet, SmartTV) with Wi-Fi Router

3. In case of 1&2 not working for you. Let us support you on Call Center 02-7922444 or PlanetFiber Line Official https://lin.ee/n8ELMCF